Terms of Use | 6-month Packages
These Terms & Conditions (“Terms”) are a legal contract between you (“You/Your”) and (depending on Your location at the time You receive services) Antidote A.I. Health of Florida, P.A., Antidote A.I. Health of California P.C., Antidote A.I. Health of Kansas P.A., or Antidote A.I. Health of New Jersey, P.C. (“We,” “Us,” or “Antidote Health Clinicians” or “Antidote Health Physicians”). Upon Your payment of the fees (the “Fees”) described on the Antidote Health website and app (the “Platform”) for a bundled package of direct clinical and healthcare services from Antidote Health Clinicians (“Subscription”), You agree to be bound by these Subscription Terms. A Subscription cannot be purchased by anyone lacking the legal capacity to enter into these terms and conditions. You should read these Subscription Terms carefully.
These Subscription Terms complement the Antidote Health Platform Terms and Conditions (“Platform Terms of Use”) and Privacy Policy that apply to use of the Platform.
Not an Insurance Product.
Antidote Health Clinicians are not insurers and the Subscription is not an insurance product. The amounts You pay to Antidote Health Clinicians for the Subscription are not insurance premiums. If You desire any type of health or other insurance, You will need to purchase such insurance separately. The Subscription is NOT a health insurance plan, a Medicare Insurance Supplement, a health discount plan, or a prescription discount plan. We do not meet any individual health insurance mandate that may be required by federal law. The fees for the Subscription shall only cover the rendering of medical care by Antidote Health Clinicians and reimbursement for certain out of pocket prescription drug costs (the “Services”), and shall not cover the cost of any diagnostic or other laboratory tests, medical devices, specialty medical care rendered by any third party, or any other referral made by Antidote Health Clinicians to another third party.
Use of Subscription
Your Subscription is non-assignable, non-transferable, and cannot be resold.
Subscription Term
ֿYour Subscription is effective immediately upon Your Subscription payment and enrollment in the Subscription and shall continue on a month-to-month basis. Your Subscription Term will start the day You submit Your Subscription payment and will continue for a period of six (6) months (each month a “Subscription Month,” together the “Subscription Period”).
Platform
Antidote Health Clinicians use the Platform to connect with and provide clinical services to patients. The Platform does not provide medical care to its users. Nothing in these Subscription Terms should be construed to indicate that the Platform is a healthcare provider or that the Platform provides medical services or medical advice.
Emergencies
Services are NOT for use for medical emergencies or urgent situations. If You believe there is an emergency or that someone needs immediate medical assistance, please call 911 and seek immediate medical help.
Footprint
We operate subject to state regulations, and Services may not be available in Your state. Currently, You can access Services when You are located in AZ, CO, DC, FL, GA, IL, MA, MD, MI, MO, NC, NJ, NY, OH, PA, TX, UT, VA, WA, and WI
Refusal of Services
We may, in our sole discretion, refuse to provide Services to You based on any non-compliance with these Subscription Terms or the Platform Terms of Use. In addition, We may ask You to provide different types of proof of identity documents and contact You by telephone, mail, or email to verify certain information, confirm certain actions, and generally take measures to prevent fraud.
Subscribers with Government Coverage
By using the Services, You acknowledge and agree that (i) You are not enrolled in any Medicare or Medicaid program or plan; (ii) You will pay directly for any medical services and products provided to You; and (iii) Antidote Health Clinicians will not bill any other third party, including a federal or state health care program, for such medical services or products.
Subscription Benefits
You are entitled to access Services in accordance with Your Subscription, subject to payment of the Fees. Fees are subject to change at any time according to the sole discretion of Antidote Health Clinicians. Services included in each Subscription are listed on the Platform and the Antidote Health Clinicians website, and are subject to change at any time according to the sole discretion of Antidote Health Clinicians. Your Subscription does not cover (i) any ancillary services; (ii) any services provided by third parties; (iii) hospital services, emergency room visits, or urgent care facility visits; (iv) appointments with other providers or specialists referred to You by an Antidote Health Clinician; (v) radiology; (vi) lab tests by outside companies; (vii) durable medical equipment; or (viii) any services not expressly listed as included in Your applicable Subscription (collectively, the “Excluded Services”). You acknowledge that Antidote Health Clinicians are not responsible for any medical bills incurred for any Excluded Services, even if one or more Antidote Health Clinicians have referred You for such services. If an Antidote Health Clinician refers to You a third party provider, You will be responsible for the costs of any services rendered by that third party provider.
See Subscriptions – Fees and Services included:
High Blood Pressure Care Package:
Our Hypertension Management Services and Program include evaluation and treatment by primary care physicians (including prescribing of appropriate medications, none controlled substances) and include management tools for Hypertension.
Package Includes:
- 6 telehealth visits with an Antidote Health Clinician for Hypertension care management and primary care needs during the Subscription Period.
- Additional visits will be charged to You at a 20% discount off of the then-current one-time visit rate.
Mental Health Care Package:
Our Mental Health Services include evaluation and treatment by primary care physicians (including prescribing of appropriate medications) for common mental health conditions, such as anxiety, depression, Post-traumatic Stress Disorder and Obsessive Compulsive Disorder. Antidote Health Physicians cannot treat all conditions or prescribe controlled substances and will provide referrals as needed to other providers if Your condition requires. The Mental Health Subscription does not include services by a psychiatrist, psychologist, counselor, or other mental health professional and does not include talk therapy.
If, following Your initial evaluation or at any time during the Subscription Period, Your Antidote Health Physician determines that You do not require ongoing treatment, You may choose to end your Subscription without further payment or switch to a different Subscription.
The Mental Health treatment is provided by the same physician, in the initial and the follow up visits. Due to telemedicine licensing regulation, You commit to schedule all the visits in the same state.
Package Includes:
- An initial mental health evaluation and treatment plan with an Antidote Health Physician, per Subscription Period.
- Follow up visits every 3 weeks, in accordance with treatment plan defined by Your Antidote Physician, and availability of patient, up to 9 follow up per Subscription Period.
- 3 telehealth visits with an Antidote Health Clinician for acute and primary care needs per Subscription Period.
- Additional acute and primary care visits will be charged to You at a 20% discount off of the then-current one-time visit rate.
Payment of Subscription Fee:
Payment up front:
Once You chose your Subscription, Antidote Health Clinicians will charge You for Your 6 month package.
Buy Now Pay Later:
This payment option – interest free installment loans, is offered by a third party service - Walnut Financial Inc. and is subject to eligibility check and Walnut’s terms of use. You should contact Walnut for questions or issues regarding the loan or Your payments at help@hellowalnut.com or phone 844-606-0999.
Once Your eligibility is approved by Walnut and Antidote Health notified, Your Subscription will begin, and you will be entitled to receive services from Antidote Health Clinicians.
You are committed to pay your monthly payments to Walnut, on time. Walnut will update Us of any delayed monthly payment, and if delayed for 15 days, We reserve the right to cancel Your Subscription immediately.
Cancellation and Refunds
If You wish to CANCEL Your Subscription, You may do so at any time. The benefits of the Subscription may be enhanced or modified at any time without prior notice. If You are not completely satisfied, simply email Us at support@antidotehealth.com to cancel Your Subscription. The cancellation will go into effect the Subscription Month following Your cancellation notice, unless We have violated the physician-patient relationship or breached the Subscription Terms. If You paid in advance - You will be refunded pro rata to the months remining out of your Subscription Period. If you are paying installments to Walnut – You will be exempt from further installments (either from date of cancellation or only from the following month, depending on if you paid for monthly service up front or end of month). Following cancellation, there will be no further obligations by either party.
If You cancel Your Subscription or Your Subscription is cancelled by Us, You will be able to continue to receive clinical services from Antidote Health Clinicians on a per-visit basis. You can re-enroll in a Subscription after a 6-month waiting period from the last date on which Your Subscription was effective.
Entire Agreement
These Subscription Terms contain all the terms and conditions of Your Subscription and no representations, inducements, promises, or agreements concerning the Subscription not included in these Subscription Terms shall be effective or enforceable, except for the Platform Terms of Use and Privacy Policy. If any of the Subscription Terms shall become invalid or unenforceable, the remaining terms shall remain in full force and effect. We reserve the right to modify the Subscription Terms periodically, for any reason, and without notice.