Terms of Use
CAREFULLY READ THE LINKED Antidote Member TERMS OF USE (the “Terms”) BEFORE USING THE ANTIDOTE application (the “App”), ANTIDOTE website (www.antidote.com) (the “Platform”), OR ACCESSING ANTIDOTE TELEHEALTH services (“Telehealth Services”) OR ANTIDOTE HEALTH PLAN (“ANTIDOTE HMO”) SERVICES (“Plan Services”) provided through the app or the platform. The App, Platform, and accessed Telehealth Services and/or Plan Services, including all related content and functionality, are collectively referred to as the “Services,” to the extent applicable to Your use.
You must be a current member of an Antidote HMO to receive Plan Services. You do not need to be a member of an Antidote HMO to use the App or the Platform, or to receive Telehealth Services.
BY CREATING A user ACCOUNT AND USING THE SERVICES, YOU CONSENT TO BE BOUND BY THE TERMS. IF YOU DO NOT AGREE TO ACCEPT THE TERMS, DO NOT LOG IN TO OR USE THE SERVICES.
Any information that ANTIDOTE HEALTH GROUP, Inc. and its subsidiaries (“Antidote” or “We”) collects through Your use of the Services is subject to the Antidote Member Privacy Policy, which is part of these Terms.
By continuing to use the Services, You agree as follows:
- You are at least 18 years old (or have been legally emancipated and are able to enter into legally binding agreements).
- You understand and agree that these Terms are a legally binding agreement and the equivalent of a signed, written contract.
- You will use the Services in a manner consistent with applicable laws and regulations and these Terms, as they may be amended by Antidote from time to time; and
- You understand, accept, and agree that You have received and can access these Terms and the Antidote Member Privacy Policy.
If You do not agree with and accept the Terms, please discontinue all further use of the Services.
ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE dispute resolution section below, YOU AGREE THAT DISPUTES BETWEEN YOU AND ANtidote WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, and You waive Your right TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU CAN OPT-OUT OF THE ARBITRATION AGREEMENT BY CONTACTING support@antidotehealth.com WITHIN 30 DAYS OF FIRST ACCESSING OR USING THE SERvICES (INCLUDING THE PLATFORM OR APP).
These Antidote Member Terms of Use ("Antidote Member Terms of Use" or “Terms”) are a legal contract between You (“You/Your” or "Member" or “User”) and Antidote Health Group, Inc. (“Us” or “We” or “Our” or “Antidote” or “Company”), or any of its subsidiaries or any of its affiliates (including Antidote Health AI of DE PA, Antidote AI Health of FL PA, Antidote AI Health of CA PC, Antidote AI Health of NJ PC, and Antidote AI Health of KS PA) (“Affiliated Providers”).
Antidote is the creator of the Antidote mobile app (“App”), the Antidote website (“Platform”), and provides access to telehealth services provided by Affiliated Providers (“Telehealth Services”) and Antidote HMO Services (“Plan Services”). Collectively, together with all related content and functionality, the App, Platform and Telehealth Services and Plan Services are referred to as the “Services.” These Terms govern Your use of the Services and apply to individuals accessing the Services. By accepting these Terms and using the Services, You acknowledge that You have read, understand, and agree to these Terms and Our Antidote Member Privacy Policy. Any capitalized terms not defined in these Terms are defined in the Antidote Member Privacy Policy.
Overview of Services.
Antidote offers access to healthcare-related services that are accessible thought the App and/or Platform. Access to Telehealth Services (provided by Affiliated Providers) is offered under a membership or on a one-time visit-basis. Access to Plan Services is offered to members of an Antidote Health Plan. The Services are not intended to be used to identify emergencies or in the event of an emergency.
The Services may also allow users to view health related information for general educational or informational purposes only.
Important communications and documents (such as coverage-related documents) may be available and/or delivered electronically through the App and/or Platform, as well as to user-provided email address(es) and/or mobile number(s).
Purchases.
For any Services requiring payment (individually and collectively, a “Purchase”), You may be asked to provide payment information. For products and/or services with recurring payments, the payment method You provided will be automatically charged at regular intervals as described on the Platform. If a credit card / debit card account is being used for a transaction, Antidote may obtain preapproval for an amount up to the amount of the payment. If you would like to designate a different payment method, or there is a change to your payment information, please visit the "Manage Payments" section of the Platform or App, which is found on the "Billing and Payments" page.
Antidote Health Does Not Provide Medical Services
By using Our Services, You understand and agree that Our role is limited to supporting and facilitating Your access to Telehealth Services through Our Platform and App, and that these Telehealth Services are provided by Our Affiliated Providers, and not Antidote. YOU AGREE AND ACKNOWLEDGE THAT ANTIDOTE IS NOT PROVIDING DIAGNOSIS OR TREATMENT, AND THAT THE SERVICES (AND ASSOCIATED INFORMATION AND FEATURES) ARE NOT A RECOMMENDATION OR ENDORSEMENT OF ANY COURSE OF ACTION, INFORMATION, OR PRODUCT. ANTIDOTE IS NOT YOUR DOCTOR OR HEALTHCARE PROVIDER.
THE SERVICES CAN NOT AND ARE NOT DESIGNED, INTENDED, OR APPROPRIATE TO, REPLACE THE RELATIONSHIP BETWEEN YOU AND YOUR HEALTH CARE PROVIDER, OR TO ADDRESS SERIOUS, EMERGENT, OR LIFE-THREATENING MEDICAL CONDITIONS. DO NOT USE THE SERVICES IN THOSE CIRCUMSTANCES.
If at any time You are concerned about Your care or treatment, or You believe or suspect or someone else advises You that You have a serious or life-threatening condition, call 9-1-1 in areas where that service is available, or go to the nearest emergency room.
Any medical advice provided by a provider and/or clinician using information from the App or Platform (e.g., a clinician employed by an Affiliated Provider) is based on the personal health data You provide. If You do not provide complete and accurate personal health information, the medical advice You receive may not be accurate or appropriate. Questions and information collected through the App and Platform are designed for informational and/or research purposes and to identify potential patterns in symptomologies and treatments. The App and Platform and/or any data derived from the App or Platform are in no way intended to replace the independent clinical judgment of a qualified healthcare professional. THE MEDICAL ADVICE PROVIDED TO YOU BY YOUR HEALTHCARE PROVIDER OR ANY OTHER PROFESSIONAL IS NOT UNDER OUR CONTROL.
FURTHER, AVAILABILITY OF A PARTICULAR AFFILIATED PROVIDER THROUGH THE APP OR PLATFORM IS NOT AN ENDORSEMENT OR RECOMMENDATION BY US OF THAT PROVIDER.
Except for healthcare services provided through an Antidote HMO Plan, We are not responsible for confirming the credentials of any healthcare provider accessible via the Telehealth Services, validating good standing with respective licensure board(s), or affirming that they are using the App or Platform in accordance with laws applicable to the practice of medicine.
General information available through the App or Platform about medical conditions, symptomology, available drugs, treatment options, and other educational articles and videos is for general educational purposes only. Never disregard, avoid, or delay obtaining medical advice from a physician or other qualified healthcare professional because of something contained in the App or Platform.
You are responsible for paying for any Telehealth Services You use, which may not be covered by Your insurance. There is no guarantee Your insurance company will pay for the services You have purchased.
You must register to create an account (“User Account”) and become a registered user to access the Services. You must create a username and provide Your name, Your email address, and other information specified in the registration form (“Registration Data”). You may change or correct information in your account, including email, address, and phone number by visiting web platform or app and selecting "Manage Profile" under the "Profile" tab, then selecting "Contact Information." You agree not to register for a User Account on behalf of an individual other than Yourself unless You are legally authorized to bind such person to these Terms. By registering another person, You hereby represent that You are legally authorized to do so.
By registering for an account and using the Services, You represent and warrant as follows:
- You are at least 18 years old and are otherwise legally qualified to enter into and form contracts under applicable law
- Your Registration Data is true, accurate, current, and complete
- Any payment information (credit or debit card) You supply is true, correct and complete
- Charges incurred by You will be honored by Your credit/debit card company
- You will pay the charges incurred in the amounts posted, including any applicable taxes
- You are the person in whose name any submitted credit / debit card was issued and You are authorized to make a purchase or other transaction with the relevant credit / debit card and information.
- You will update Your Registration Data as needed to maintain its accuracy
- You are authorized to create a User Account (either for Yourself or another person)
- You acknowledge and agree to the terms of the Antidote Member Privacy Policy
- You are legally authorized to view and share with Us health data and other Personal Data (as that term is defined in the Antidote Member Privacy Policy); and
- You are not located in a country that is subject to a U.S. Government embargo or that is designated by the U.S. Government as a “terrorist supporting” country, and You are not listed on any U.S. Government list of prohibited or restricted parties.
NOTE: THIS AGREEMENT IS VOID WHERE PROHIBITED BY LAW. DO NOT USE THE SERVICES WHERE PROHIBITED BY LAW. YOU UNDERSTAND THAT YOUR USE OF THE SERVICES MAY INVOLVE OR REQUIRE THE TRANSMISSION OF SIGNIFICANT AMOUNTS OF DATA. YOU ARE RESPONSIBLE FOR ALL DATA CHARGES THAT MAY BE CHARGED BY YOUR WIRELESS CARRIER OR INTERNET SERVICE PROVIDER OR THAT MAY OTHERWISE ARISE FROM YOUR USE OF THE SERVICES.
With the exception of the Arbitration Agreement (see “Dispute Resolution” section) included near the end of these Terms, We reserve the right to change or modify these Terms at any time without prior notice to You. If We materially change or modify these Terms, We will let You know by (1) posting a new version of the Terms to the Platform and App; and/or (2) posting a change notice on Our Platform and/or App.
If You continue to use the Services after We have informed You of the changes, You agree to be bound by the modified Terms. If You do not accept the changes, You should immediately stop using the Services and delete all files associated with the Services on Your computer and/or mobile device.
Services Ownership and Use.
Antidote owns the App and Platform, including all content and functionality You access through the App and Platform. Subject to Your compliance with these Terms, We grant You a non-exclusive, non-sublicensable, revocable, non-transferable license to use the App and Platform by downloading and installing the App on Your computer or mobile device.
THE APP AND PLATFORM ARE FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY AND YOU MAY NOT RESELL OR SUBLICENSE YOUR ACCESS TO THE APP OR PLATFORM. You may not use the App and Platform for any other purpose than what is allowed under these Terms without Antidote’s express written permission.
You may not use Antidote’s name, trademarks, service marks, or logos, or those of third parties appearing on the App and Platform in any advertising or publicity or to otherwise indicate Antidote’s or such third party’s sponsorship or affiliation with any product or service without the express written permission from Antidote or such third party.
Personal Data Ownership and Use.
You own Your Personal Data and any other information You submit on or through the Services (collectively, “User Information”). If You are entering someone else’s information into the Services, You represent and warrant that You have permission to do so. In exchange for providing You with the Services, You grant to Antidote a perpetual, non-exclusive, fully paid and royalty-free, transferable, sublicensable, worldwide license to use Your User Information for the purpose of providing the Services, subject to the restrictions in the Antidote Member Privacy Policy. You also agree to allow Us to de-identify and anonymize Your User Information, including, without limitation, Your personal health information in accordance with Our Antidote Member Privacy Policy, and to use or disclose such de-identified information for any purpose.
App Store & Google Play.
If You downloaded the App from the Apple App Store or Google Play (the “App Provider”), by agreeing to these Terms, You acknowledge that You understand and agree to the following:
- The Terms are only between You and Antidote and not between You and the App Provider. Only Antidote is responsible for the App (not the App Provider)
- The App Provider has no obligation to furnish any maintenance or support services with respect to the App
- In the event of any failure of the App to conform to any applicable warranty: (i) You may notify the App Provider and the App Provider will refund the purchase price for the App to You (if applicable); (ii) to the maximum extent permitted by applicable law, the App Provider will have no other warranty obligation whatsoever with respect to the App, and (iii) any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Our responsibility
- The App Provider is not responsible for addressing any claims You have or any claims of any third party relating to the App or Your possession and use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
- In the event of any third-party claim that the App or Your possession and use of the App infringes that third party’s intellectual property rights, the App Provider will not be responsible for the investigation, defense, settlement, or discharge of any such intellectual property infringement claim; and
- The App Provider, and its subsidiaries, are third-party beneficiaries of this Agreement as it relates to Your license of the App. This means that, upon Your acceptance of these Terms, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to Your license of the App against You.
Apple users only: If You downloaded the App from the App Store, the license granted to You in these Terms is non-transferable and is for use of the App on any Apple products that You own or control.
You may use the Services only for lawful purposes and in accordance with these Terms. In addition, We impose certain restrictions on Your use of the Services. While using the Services, You shall not:
- Provide false, misleading, or inaccurate information to Us, to any third-party healthcare provider you access using the App or Platform, or any other user
- Use the Services (i) for any commercial purpose; (ii) for the benefit of any third party; or (iii) in any manner not permitted by these Terms
- Impersonate or attempt to impersonate Us, one of Our employees, another user, or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing)
- Use or attempt to use any manual process, engine, software, tool, agent, or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars, or intelligent agents) to harvest, monitor, or otherwise collect information from the App or Platform for any use, including, without limitation, use on third-party websites, without Our consent
- Use the Services in any manner that could disable, overburden, damage, or impair the App or Platform or interfere with any other party's use of the Services, including their ability to use the Services
- Access content or data not intended for You, or log onto a server or account that You are not authorized to access
- Violate any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the U.S. or other countries)
- Attempt to probe, scan, or test the vulnerability of the App or Platform or any associated system or network, or breach security or authentication measures without proper authorization
- Interfere or attempt to interfere with the use or functionality of the App or Platform by any other user, host, or network, including, without limitation, by means of submitting a virus, trojan horse, worm, logic bomb, or other material, which is malicious or technologically harmful, overloading, "flooding," "spamming," "mail bombing," or "crashing"
- Forge any TCP/IP packet header or any part of the header information in any e-mail or in any uploading or posting to, or transmission, display, performance, or distribution by means of, the App or Platform
- Post or transmit any unsolicited advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation
- Post, upload, publish, submit, or transmit any content that: (i) infringes, misappropriates, or violates a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading, or deceptive; (iv) is defamatory, obscene, pornographic, vulgar, or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances
- Exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise
- Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Us, You, or any other third-party (including another user) to protect the App and Platform
- Attempt to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Us in providing the Services. Any violation of this section may subject You to civil and/or criminal liability
- Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by Us, may harm Us or users of the Services or expose them to liability, or otherwise interfere with or attempt to interfere with the proper working of the App or Platform
- Encourage or enable any other individual to do any of the above.
Antidote is not obligated to monitor Your use of the App and Platform, but We may do so to ensure Your compliance with these Terms, and/or to respond to law enforcement or other government agencies if and when We are required to. Antidote reserves the right to suspend or terminate Your use of the App and Platform without notice to You if You partake in any of the prohibited uses described above.
The App and Platform are designed to require users to create a username and password to access and use the App and Platform. Your username and password are, collectively, Your “User Credentials.” You are solely responsible for (i) maintaining the strict confidentiality of Your User Credentials, (ii) not allowing another person to use Your User Credentials to access the App or Platform, and (iii) any and all damages or losses that may be incurred or suffered as a result of any activities that occur under Your User Credentials, regardless of whether You were aware of those activities. You agree to immediately notify Antidote in writing by email of any unauthorized use of Your User Credentials or any other compromise of the security of Your User Account.
WE WILL NOT BE LIABLE FOR ANY LOSS THAT YOU INCUR AS A RESULT OF SOMEONE ELSE USING YOUR PASSWORD, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. WE ARE NOT AND SHALL NOT BE LIABLE FOR ANY HARM ARISING FROM OR RELATING TO THE THEFT OF YOUR USER CREDENTIALS AND/OR ANY RESULTING ACCESS TO YOUR PERSONAL DATA, YOUR DISCLOSURE OF YOUR USER CREDENTIALS, OR THE USE OF YOUR USER CREDENTIALS BY ANOTHER PERSON OR ENTITY REGARDLESS OF WHETHER YOU WERE AWARE OF SUCH USE.
You may be held liable for any losses incurred by Antidote and/or its affiliates, officers, directors, and representatives due to someone else’s use of Your User Account or password, regardless of whether You were aware of such use.
Antidote values Your privacy and is committed to keeping Your Personal Data confidential. Please see Our Antidote Member Privacy Policy for an explanation of Our privacy practices, the data We collect from You, how We use that data, and Your rights regarding Your data. By clicking “I Agree,” accessing or using the Services, or by downloading, viewing, or uploading any content through the App or Platform, You acknowledge and agree to the provisions of the Antidote Member Privacy Policy and affirm that the Antidote Member Privacy Policy is a part of these Terms.
By using the Services and accepting these Terms, You further acknowledge that ANTIDOTE may share Your Personal Data with other users, including Your healthcare provider (if You choose to allow this). We may share Your information with third parties as described in the Antidote Member Privacy Policy, and will seek Your consent before doing so where required by law.
We are not responsible for nor liable to You or any third party for a third party’s treatment of Personal Data, including any collection, use, disclosure, storage, loss, theft, or misuse of Personal Data, whether or not such treatment violates applicable law.
If You are a member of an Antidote Plan receiving Services under such plan, Our Member Privacy Policy applies to the information You share with Us. However, it does not apply to federally-protected healthcare information.
Our Affiliate Providers and each Antidote Health Plan must also abide by the terms of a Notice of Privacy Practices (NPP), which is a document that governs how these entities collect, generate, store, use, and disclose your Protected Health Information (PHI) in accordance with federal law (i.e., HIPAA). For avoidance of doubt, Antidote is not liable for violations of the Affiliate Providers’ NPP, but remains liable for any violations of the Antidote NPP.
You verify that any phone information provided to Antidote is true and accurate, and that You are the current subscriber or owner of any telephone number that You provide, and You agree to promptly update any such number provided to Us if it changes or is no longer a current number for You.
You acknowledge that by voluntarily providing Your telephone number(s), You expressly agree to receive prerecorded voice messages and/or autodialed calls, and text messages from Us, Our agents, affiliates, and independent contractors related to Our Services or relationship with You. You acknowledge that automated calls or text messages may be made to Your telephone number(s) even if Your telephone number(s) is registered on any state or federal Do Not Call list. You agree to receive automated calls and text messages from Us, Our agents, affiliates, and independent contractors even if You cancel Your account or terminate Your relationship with Us, except if You opt-out (see below).
Communications You may receive from Antidote and/ or an Antidote Health Plan may include (but are not limited to):
- A one-time, multifactor authentication (MFA) passcode sent to You after You have opted-in to receiving such a code to authenticate Your logging onto the Site
- General health communications from Antidote and/or Affiliated Providers (including but not limited to notifications regarding appointments, checkups and exams, instructions, test results, follow-up, prescription notifications or reminders, or instructions)
- General health communications relating to Your account, registration, changes and updates, service outages, reminders, billing/payment notifications, services available to members, or any transactions
- Marketing and promotional communications
At any time, and even if You have expressly given Us permission to send voice/text messages to You, You may communicate Your desire not to receive additional voice/text messages by following the stop or opt-out instructions in the voice or text message, by adjusting Your preferences on the Platform or App (for only certain categories of communications), or by contacting support@Antidotehealth.com.
You acknowledge that neither Antidote nor any Antidote HMO are liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to You from Us and to Us from You. If You have any questions about Your text plan or data plan, it is best to contact Your wireless provider.
You acknowledge that You are aware text messages are not fully secure and could be intercepted by a third party and acknowledge if You share Your mobile device with others, they may be able to view text messages sent by Antidote and/ or any Affiliated Provider. It is Your responsibility to understand the risks of receiving text messages on Your mobile device. You may update Your mobile numbers through the Platform or by contacting support@Antidotehealth.com.
You are responsible for obtaining, installing, maintaining, and operating all software, hardware, or other equipment (collectively, "Systems") necessary for You to access and use the Services. This includes, without limitation, obtaining Internet services, using up-to-date web browsers, and the best commercially available encryption, antivirus, anti-spyware, and internet security software. You are responsible for the data security of the Systems used to access the Services and for the transmission and receipt of information using such Systems. We are not responsible for any errors or problems that arise from the malfunction or failure of the Internet or Your Systems.
THERE ARE ALWAYS CERTAIN SECURITY AND ACCESS AVAILABILITY RISKS ASSOCIATED WITH USING OPEN NETWORKS SUCH AS THE INTERNET, AND YOU EXPRESSLY ASSUME SUCH RISKS.
Consent to Electronic (Paperless) Coverage Communications via Platform and App
By using the Services, You consent to receive essential communications via the Platform and/or App. Certain communications relate to Antidote HMO members only. These communications may include (but are not limited to):
- Coverage and Benefits: Communications and documents pertaining to Your coverage and benefits (including cost sharing). Types of documents and communications may include, but are not limited to, Evidence of Coverage, Explanation of Benefits (EOB), Preauthorization and/or Precertification Notices and Preservice letters, Annual Membership Information, Annual Plan Information, and IRS Form 1095-B.
- Billing: Communications and documents related to billing for Your Antidote HMO may include but are not limited to: Medical Bills, Membership Premium Payment Letters (including delinquency notices), and Premium Bills.
- Cost Estimates: Communications and documents as required of health plan issuers and related to cost estimates for covered services.
- Other types of communications: Including, but not limited to: Communications about Your health savings account (HSA) or wellness program awards (if applicable to You), member satisfaction and other surveys (participation is optional), quality information, and other notices that may be required by law.
NOTE: Not all health plan coverage documents and/or communications may be available in Your region, for Your plan, and/or via the Platform or App. As additional health plan coverage communications and documents are added to those already available electronically, Antidote HMO will notify You. You may be asked to consent again to the receipt of documents electronically.
Electronic Delivery of Health Plan Coverage Communications
You have the option to choose which health plan coverage communications and/or documents You receive electronically. You may always change Your mind and receive any of Your health plan coverage communications or documents in paper copy. To get a copy of a specific health care delivery or health plan coverage communication in paper, log on to Your Antidote account and navigate to “My Documents”, click on the specific document You’d like to view and simply save and print the document.
A. Electronic Delivery Method
If You consent to the receipt of communications and documents relating to health plan coverage by electronic delivery, they will be made available electronically through the Platform. All communications that We provide to You in electronic form, will be provided either (1) via email; (2) via the Platform as described in an email notice We send to You at the time the information is available; (3) to the extent permissible by law, by access to a third party Platform as described in advance for such purpose in an email notice We send to You at the time the information is available; or (4) by an email requesting that You access or download a PDF file from the Platform containing the document.
Note: You will have the opportunity to print or save this information about electronic delivery and keep it for Your records. By consenting to electronic delivery, You also agree to print out or download all documents We provide to You electronically and keep copies for Your records.
B. Notification that You have a New Communication
When a new document or communication is delivered electronically through the Platform, You will be notified by email to the primary email address found in Your Platform profile. If Antidote receives a notification of delivery failure (i.e. a “bounce message”) that indicates that the primary email address which We have on file for You is no longer valid, We will suspend electronic delivery of all documents and communications and either notify You again using another method (such as text) or return to paper delivery of Your documents and communications. We will then mail Your communications and/or documents to the last known mailing address on file.
C. Hardware and Software Requirements
In order to access and retain Your electronic documents, You will need the following computer hardware and software:
- A computer with an internet connection
- A current web browser that includes 128-bit encryption (e.g., Microsoft Edge, Firefox version 71 or later, Chrome version 49 or later, or Safari version 11 or later) with cookies enabled
- Current Adobe Acrobat Reader version to open documents in PDF format
- A valid email address (Your primary email address in Your Platform profile)
- Sufficient storage space to save past documents or an installed printer to print them
By giving Your consent at this time, You agree that You have access to the necessary hardware and software as listed above, and are able to receive, open, and print or download a copy of any document for Your records.
We will notify You if there are any material changes to the hardware or software needed to receive electronic documents from Antidote and/or Antidote HMO at least 30 days in advance of the date any such changes are made. At that time, We will also provide instructions on how to withdraw, change, or renew Your consent for electronic delivery of Your documents.
We may send communications, including emails, to You regarding Your User Account and the Services. You can choose to filter any User Account and Services emails using Your email settings, but We do not provide an option for You to opt-out of these communications.
If You consent to receive marketing or other communications not related to Your User Account or the Services, We will provide You with the option to opt-out of such marketing communications within the applicable message.
Your consent will remain in effect until You revoke it. You may explicitly withdraw Your consent by changing Your delivery preferences through Your Platform profile. You may contact Antidote by phone and ask a customer service representative to assist You.
State and federal laws may allow You to request that We limit Our uses and disclosures of Your personal information for treatment, payment, and health care operations purposes. We will consider all requests and, if We deny Your request, We will notify You in writing. Federal law requires Us to agree to Your request to restrict disclosures to a health plan or insurer relating to specific health care services, if You have paid for those services in full. The law does not, however, require Us to restrict any disclosures We think are important for treatment purpose.
Third-Party Websites.
In the course of using the Services, You may be introduced to areas or features of the Services that allow You to access a website that does not belong to and are not controlled by Us (collectively, “Third-Party Sites”). If You choose to access one of these Third-Party Sites, You will leave Our App or Platform and be redirected to an environment owned and controlled by an external third party. You acknowledge and agree that the Third-Party Sites may have different privacy policies, terms of use, user guides, and/or business practices (collectively, “Third-Party Rules”) than Us, and that Your use of such Third-Party Sites is governed exclusively by the respective Third-Party Rules. We provide links to Third-Party Sites to You as a convenience, and We do not verify, make any representations, or take responsibility for such Third-Party Sites, including, without limitation, the truthfulness, accuracy, quality, or completeness of the content, application, links displayed, and/or any other activities conducted on or through such Third-Party Sites.
YOU AGREE THAT WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY GOODS, SERVICES, BUSINESS PRACTICES, INFORMATION, RESOURCES, APPLICATIONS, AND OTHER CONTENT (“Third Party Matters”) AVAILABLE ON OR THROUGH ANY THIRD-PARTY SITES OR THIRD-PARTY DEALINGS OR COMMUNICATIONS, OR FOR ANY HARM RELATED THERETO, OR FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE THIRD PARTY MATTERS.
Any reference in the Services to any product, service, publication, institution, organization of any third-party entity, or individual does not constitute or imply Our endorsement or recommendation.
Third-Party Services.
To the extent any features, aspects, products, or services offered through the Services are provided, in whole or in part, by third parties (“Third-Party Services” as provided by “Third-Party Service Providers”), You may be subject to additional terms and conditions. To the extent applicable, You will receive a notification and have the opportunity to accept such terms and conditions. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THOSE ADDITIONAL TERMS AND CONDITIONS, DO NOT USE THE RELATED THIRD-PARTY SERVICES.
In the event of any inconsistency between terms of use relating to Third-Party Services and these Terms, those additional terms and conditions will control with respect to such Third-Party Services. Third-Party Service Providers may collect and use certain information about You, as specified in the Third-Party Service Provider’s privacy policies. Prior to providing information to any Third-Party Service Provider, You should review their privacy policy. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO THE TERMS OF A THIRD-PARTY SERVICE PROVIDER’S PRIVACY POLICY OR TERMS OF USE, YOU SHOULD NOT USE THE RELATED THIRD-PARTY SERVICES. WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE FOR ANY OF YOUR INFORMATION COLLECTED OR USED BY THIRD-PARTY SERVICE PROVIDERS.
In addition to other representations and warranties contained throughout the Terms, You represent and warrant that Your use of the Services will be in accordance with these Terms and all applicable laws, regulations, rules, and Antidote policies and procedures (to the extent such policies and procedures are communicated to You). Specifically, YOU REPRESENT AND WARRANT THAT YOU ARE LEGALLY AUTHORIZED TO SHARE PERSONAL DATA (BELONGING TO YOURSELF OR OTHERS ON WHOSE BEHALF YOU ARE SUBMITTING SUCH PERSONAL DATA) WITH US.
No Warranties.
THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, ANTIDOTE EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF THE COURSE OF DEALING OR USAGE OF TRADE. ANTIDOTE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. ANTIDOTE MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, APPLICATIONS, OR MATERIALS ACCESSED OR PURCHASED THROUGH THE APPLICATION OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ANTIDOTE OR THROUGH THE APPLICATION OR MATERIALS, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE IN THESE TERMS.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH THE SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, USERS, AFFILIATED PROVIDERS, OR AUTHORIZED THIRD PARTIES.
YOU UNDERSTAND THAT ANTIDOTE DOES NOT TAKE RESPONSIBILITY FOR SCREENING OR INQUIRY INTO THE BACKGROUND OF ANY USERS OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, AFFILIATED PROVIDERS, NOR DOES ANTIDOTE VERIFY OR TAKE RESPONSIBILITY FOR THE STATEMENTS OF ANY SUCH USERS OF THE SERVICES. ANTIDOTE MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, AFFILIATED PROVIDERS.
ANTIDOTE CAN NOT ALWAYS FORESEE OR ANTICIPATE TECHNICAL OR OTHER DIFFICULTIES THAT MAY RESULT IN FAILURE TO OBTAIN DATA OR LOSS OF DATA, PERSONALIZATION SETTINGS, OR OTHER SERVICE INTERRUPTIONS. ANTIDOTE CAN NOT ASSUME RESPONSIBILITY FOR THE TIMELINESS, ACCURACY, DELETION, NON-DELIVERY, OR FAILURE TO STORE ANY USER DATA, COMMUNICATIONS, OR PERSONALIZATION SETTINGS. IT IS YOUR RESPONSIBILITY TO BACKUP ANY INFORMATION YOU ENTER INTO THE APP OR PLATFORM.
APPLICABLE LAWS MAY NOT ALLOW SUCH DISCLAIMER OF WARRANTIES, LIMITATIONS OF LIABILITY, OR THE EXCLUSIONS FROM SUCH LIABILITY, AND YOU MAY BE ENTITLED TO SEEK OTHER REMEDIES UNDER YOUR EVIDENCE OF COVERAGE OR OTHER AGREEMENT WITH ANTIDOTE AND/OR AN ANTIDOTE HMO IN SUCH CASE, THE ABOVE DISCLAIMERS, LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
Your Responsibility for Loss or Damage.
YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU WILL NOT HOLD ANTIDOTE OR ITS AFFILIATED PROVIDERS, LICENSORS, OR SUPPLIERS, AS APPLICABLE, RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OR DAMAGE TO ANY OF YOUR COMPUTERS, MOBILE DEVICES, OR DATA.
Limitation of Liability.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES REMAINS WITH YOU. NEITHER ANTIDOTE NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR APPLICATIONS, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, OR FROM ANY COMMUNICATIONS, INTERACTIONS, OR MEETINGS WITH OTHER USERS OF THE SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANTIDOTE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH IN THESE TERMS IS FOUND TO HAVE FAILED IN MEETING ITS ESSENTIAL PURPOSE.
IF YOU ARE DISSATISFIED WITH THE SERVICES OR THESE TERMS, YOUR ONLY REMEDY IS TO DISCONTINUE USING THE SERVICES.
FOR THE AVOIDANCE OF DOUBT, IF YOU ARE DISSATISFIED WITH THE HEALTHCARE SERVICES YOU ARE RECEIVING FROM A PROVIDER, YOU MAY HAVE ADDITIONAL REMEDIES REGARDING THE PROVISION OF HEALTHCARE SERVICES.
YOU ACKNOWLEDGE THAT IF YOU USE THE SERVICES DURING OR IN RELATION TO AN EMERGENT, SERIOUS, OR LIFE-THREATENING CONDITION, SUCH USE IS AT YOUR SOLE RISK. ANTIDOTE IS NOT LIABLE TO YOU OR ANY PERSON FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE UPON INFORMATION INCLUDED AS PART OF THE SERVICES.
ANTIDOTE IS NOT LIABLE TO ANY USER OR PERSON FOR ANY HARM CAUSED BY THE NEGLIGENCE OR MISCONDUCT OF ANY AFFILIATED PROVIDERS, WHETHER OR NOT RELYING UPON INFORMATION COLLECTED, GENERATED, OR STORED VIA THE APP AND/OR PLATFORM.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, ANTIDOTE’S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED $100.00. ANY CLAIM ARISING FROM THE USAGE OF THE SERVICES MUST BE BROUGHT WITHIN TWO (2) YEARS OF THE OCCURRENCE OF THE EVENT FROM WHICH THE CLAIM AROSE.
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS ANTIDOTE AND ITS REPRESENTATIVES FROM ANY LIABILITY, LOSS, CLAIM, SUIT, DAMAGE, AND EXPENSE (INCLUDING REASONABLE ATTORNEYS' FEES AND EXPENSES) ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE SERVICES, YOUR VIOLATION OF THESE TERMS, OR ANY NEGLIGENT OR WRONGFUL CONDUCT BY YOU OR RELATED TO YOUR USER ACCOUNT BY YOU OR ANY OTHER PERSON ACCESSING THE SERVICES THROUGH YOUR USER ACCOUNT, REGARDLESS OF WHETHER YOU WERE AWARE OF SUCH USE.
We welcome and encourage You to provide feedback, comments, and suggestions for improvements to the Services (“Feedback”). You may submit Feedback by e-mailing Us at support@Antidotehealth.com. You acknowledge and agree that if You submit any Feedback to Us, You grant to Us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable, and transferable license under any and all intellectual property rights that You own or control to use, copy, modify, create derivative works based upon, and otherwise exploit the Feedback for any purpose.
To the extent permitted by applicable law, We may cancel, suspend or block Your use of the App, Platform, and Telehealth Services at any time, without cause and/or without notice. You agree that We will not be liable to You or any other party for any termination of Your access to the App and/or Platform in accordance with these Terms.
If Your Antidote and/or Antidote HMO health plan coverage is terminated, Your document(s) will be sent to You by U.S. mail at Your last known mailing address on file.
If You wish to terminate Your User Account, please contact Antidote at support@Antidotehealth.com, immediately discontinue Your use of the Services, and delete all files associated with the Services from Your computer or mobile device.
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS
You agree that any dispute between You and Antidote arising out of or relating to these Terms will be governed by the dispute resolution procedure outlined below. We want to address Your concerns without needing a formal legal case, so We have included a tiered dispute resolution process. This Dispute Resolution section may be modified by a written agreement between You and Antidote.
Informal Dispute Resolution.
Before filing a claim against Antidote, You agree to try to resolve the dispute informally by contacting support@Antidotehealth.com. Most user concerns can be resolved quickly and to Your satisfaction through email.
Arbitration Agreement.
In the unlikely event that Our support team is unable to resolve a complaint You may have (or if We have not been able to resolve a dispute with You after attempting to do so informally), including, but not limited to, any alleged breach of these Terms, You agree to resolve the dispute through binding arbitration. Arbitration, which is often less expensive, faster, and less formal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury. Arbitrators can award the same damages and relief that a court can award, and may, but do not have to, award legal fees, arbitrator’s fees and costs, and other costs incurred by the party that does not win the dispute. You agree that any dispute will be exclusively, fully, and finally resolved using binding arbitration through the American Health Lawyers Association (“AHLA”).
Arbitration Procedure
The parties agree to submit any dispute or claim arising out of or relating to these Terms to binding arbitration. The arbitration shall be conducted in accordance with the Delaware State Rules of Arbitration and shall be administered by a single arbitrator selected in accordance with such rules. The parties agree that any such arbitration shall take place in the Delaware judicial district. The decision of the arbitrator shall be binding and may be entered as a judgment in any court of competent jurisdiction. Any claim or dispute arising under these Terms must be initiated by arbitration within two (2) years from its accrual date. Any claim or dispute initiated two (2) years or longer from its accrual date shall be time-barred and dismissed.
Cost of Arbitration
Unless otherwise prohibited by applicable law, You and Antidote shall each pay 50% of all mediators and/or arbitrator costs, expenses, and fees incurred in connection with mediating and/or arbitrating under these Terms.
Exceptions to Agreement to Arbitrate.
Antidote may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services or infringement of intellectual property rights (for example, trademark, trade secret, copyright, or patent rights) without first engaging in the informal dispute-resolution process described above.
YOU MAY ONLY RESOLVE DISPUTES WITH ANTIDOTE ON AN INDIVIDUAL BASIS, AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT ALLOWED UNDER THESE TERMS.
Opt-Out of Alternative Dispute Resolution Process.
Notwithstanding the above, You can decline or “opt-out” of the alternative dispute resolution process described above by contacting support@Antidotehealth.com within 30 days of first accepting these Terms and stating that You (first and last name) decline this dispute resolution process.
YOU UNDERSTAND AND AGREE THAT, BY NOT OPTING OUT OF THE ALTERNATIVE DISPUTE RESOLUTION PROCESS DESCRIBED, YOU WAIVE ANY RIGHT TO A JURY TRIAL TO WHICH YOU MAY OTHERWISE BE ENTITLED IN CONNECTION WITH ANY ACTION OR LITIGATION IN ANY WAY ARISING OUT OF OR RELATED TO THESE TERMS.
If You opt-out of the dispute resolution process described in this section, or if any matter is otherwise determined not to be subject to such dispute resolution process, You submit to the exclusive jurisdiction of any state or federal court sitting in the State of Delaware in any legal proceeding arising out of or relating to these Terms. You agree that any and all claims and matters arising out of these Terms, unless subject to the dispute resolution process described above, may be heard and determined in any such court, and You hereby waive any right to object to such filing on grounds of improper venue, forum non-convenience, or other venue-related grounds, unless such objection asserts that the claim or matter in dispute is subject to determination through the dispute resolution process described above.
Entire Agreement.
These Terms, the Antidote Member Privacy Policy, and any other terms incorporated by reference, constitute the entire and exclusive understanding and agreement between Antidote and You regarding the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Antidote and You regarding the Services.
Governing Law.
These Terms shall be governed by the laws of the State of Delaware without reference to its conflict of laws provisions.
Assignment.
You may not assign or transfer these Terms, by operation of law or otherwise, without Antidote’s prior written consent. Any attempt by You to assign or transfer these Terms, without such consent, will be null and of no effect. Antidote may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Notices.
Any notices or other communications permitted or required under these Terms, including those regarding modifications to these Terms, will be in writing and given: (i) by Antidote via email (in each case to the address that You provide); and/or (ii) by posting to the App or Platform. For notices made by email, the notice will be effective as of the date the notice is first transmitted. You agree that any notice received from Antidote electronically satisfies any legal requirement that such notice be in writing. YOU ALONE ARE RESPONSIBLE FOR ENSURING THAT YOUR EMAIL ADDRESS ON FILE WITH ANTIDOTE IS ACCURATE AND CURRENT, AND NOTICE TO YOU SHALL BE DEEMED EFFECTIVE UPON THE SENDING OF AN EMAIL TO THE ADDRESS WE HAVE ON FILE.
You shall give any notice to Antidote by email to: support@Antidotehealth.com. Notice to Antidote shall be effective upon receipt of notice by Antidote.
No Inadvertent Waiver.
The failure of Antidote to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Antidote.
Severability.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions of these Terms remain in full force, provided that the essential terms and conditions remain valid, binding, and enforceable and the economic and legal substance of the transactions contemplated by these Terms are materially preserved.
Intellectual Property Rights.
“Intellectual Property Rights” means all intellectual property rights or similar proprietary rights, including (i) patent rights and utility models, (ii) copyrights and database rights, (iii) trademarks trade names, domain names, and trade dress and the goodwill associated therewith, (iv) trade secrets, (v) mask works, and (vi) industrial design rights; in each case, including any registrations of, applications to register, and renewals and extensions of, any of the foregoing in any jurisdiction in the world.
As between You and Us, all right, title, and interest, including all Intellectual Property Rights, in the Services, any related materials, logos, products, and documentation, and any other property or materials furnished or made available hereunder, and all modifications and enhancements thereof, belong to and are retained solely by Antidote or its licensors, vendors, and affiliates, as applicable. All rights not expressly granted are reserved by Us. Any use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
Copyright Policy.
We respect the intellectual property rights of others. It is Our policy to respond to any claim that protected content posted on the Site or App and/or through the Service infringes on the copyright or other intellectual property rights (collectively, “Infringement”) of any person or entity.
If You are a copyright owner, or authorized on behalf of one, and You believe that Your copyrighted work has been utilized in a way that constitutes copyright infringement, please submit Your claim via email to support@Antidotehealth.com, with the subject line: “Copyright Infringement” and include in Your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or fraudulent or bad-faith claims regarding the infringement of any content found on and/or through the Platform, App, or Services.
Copyright Infringement Claim Procedure
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing Our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
(i) A physical or electronic signature of a person authorized to act on behalf of the copyright (or other exclusive right) that is allegedly infringed.
(ii) Identification of the copyrighted work (or list of works, if multiple copyrighted works at a single online site are covered by a single notification) claimed to have been infringed, including the relevant URL (i.e., web page address).
(iii) Identification of the material that is claimed to be infringing, and information reasonably sufficient to permit one to locate the identified material.
(iv) Information reasonably sufficient to permit one to contact You or the complaining party, such as an address, telephone number, and email address.
(v) A statement that You or the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that You or the complaining party are authorized to act on behalf of the copyright (or other exclusive right) owner that is allegedly infringed.
You can contact Our Copyright Agent via email at support@Antidotehealth.com.
Remedies.
Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If, for any reason, a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.
Contacting ANTIDOTE
Please feel free to contact Us if You have any questions about these Terms and/or any other documents referenced in these Terms. You may contact Us at support@Antidotehealth.com, or at Our mailing address:
ANTIDOTE HEALTH GROUP, INC.
1460 Broadway
New York, NY 10036
Data Security Officer:
Chief Technology Officer
1460 Broadway
New York, NY 10036