Member Resources
We provide information, resources, and tools to help you make the most of your Antidote Health Plan.
Helpful Information for Antidote Members
Member Rights and Responsibilities
As a member of our health plan, you have the right to get care when needed. This tells you what to expect from us and your responsibility to follow the plan rules.
Plan Documents
You can review and download various plan documents, like your Summary of Benefits and Coverage (SBC), Evidence of Coverage and Schedule of Benefits.
Insurance Forms
You can search for claims, reimbursement and appeal forms, as well as prior authorization guidelines and information.
Frequently Asked Questions
You’ve got questions and we’ve got answers.
Read the most common questions Antidote members ask.
Pay My Bill
We offer flexibility to pay your bill. You can pay online, via the phone or by mail. We accept ACH, credit card, check and money order. Plus, you can sign up for autopay for easy, hassle-free payment. We can help answer your questions about making payments, too.
Getting Your Member ID Card
Typically, your Member ID card will be mailed to you before your plan starts. You should keep it in a safe place because you’ll be asked to show it when receiving care.
However, you can also view a digital version of your member ID card by logging in to the Antidote App or Antidote Member Portal.
Your ID card includes your plan name, member ID, deductible, out-of-pocket maximum, and copays for PCP, specialist and mental health visits.
Download the Antidote App
The easy-to-use Antidote Member Portal is available to you anywhere you are from the Antidote App*. You can manage all aspects of your health plan from one convenient location.
Here’s what you can do in the Antidote App
Get Care
instantly make an appointment and see an Antidote virtual provider for $0.**
View claims and records
review recent claims, download your medical records and virtual visit summaries.
Search for care
easily find an in-network provider, hospital or urgent care center.
Access ID card
quickly view your ID card. If you're the primary subscriber, access ID cards for your family members.
Manage prescriptions
seamlessly connect to our pharmacy provider to refill prescriptions.
Review benefits
see coverage details for your health plan, including deductible amounts, copays, coinsurance, and more.
Connect with us
get your questions answered quickly by chatting with our Member Support team.
- Read FAQs
Have questions?
Take a look at our FAQs.
Become an Antidote MVP
Antidote members have the opportunity to become Antidote MVPs and earn rewards.*** We’ve made the process to become an Antidote MVP quick and easy. Follow these two steps and you’re on your way to your $10 Amazon gift card reward.
Step one
Download the Antidote App
Step two
Log in to the Antidote App or the Antidote Member Portal and complete a short health history form
